Dave Schroeder, pronounced SHRAY-der, is a retired Chief Information Officer who has done his share of tech support. He's served as Chief Technology Officer for a Bay Area dotcom and led the ecommerce division of a major Internet consulting company. He also wrote the book, music and lyrics for Softwear.com, a musical comedy produced off-off-Broadway. Dave lives in suburban Atlanta with his wife and three cats. He enjoys writing, acting in plays and musicals, and performing as a voice actor with the Atlanta Radio Theatre Company.